Innovations

UIZ Group provides comprehensive operational support and a range of expert services to companies that are up to rise. UIZ Group provides innovative ideas to its clients. We have prepared a brief introduction for You, to close up the general idea of the UIZ group.

The concept of our work is based on continuous innovations and the implementation of innovative ideas. UIZ innovations are dominant in certain areas, while we are still in the research phase about some of the sectors:

1. Environmental Monitoring and Data Visualization

2. Software Development

3. Call Center

4. Web Solutions

Name of the project: EMAIV
Sector: Environmental Monitoring, Data Visualization
Client: HVD, Humanist Association of Germany-Berlin

General:
In the cross-sector of environmental monitoring and data visualization, we have succeeded to manage all the barriers to the idea implementation and launched the software named EMAIV, developed for the needs of The Humanist Association of Germany, as a response to their environmental concerns.

Framework: The framework of the EMAIV can be divided into three categories:
1. Monitoring system: it aims to monitor disaster sites and gets state information of the environment
2. Database: manage in-suit and real-time monitoring data, field investigating data, real-time user input data, and base data
3. Analyzing and warning system: analyze monitoring data, understand the deformation trend of the potential disaster, and release disaster warning information

The EMAIV is a web-based software that has the following advantages:

  • Sensitive and reliable for analytical data
  • Low maintenance cost
  • The application has no licensing fee
  • Stable with few calibration checks
  • Real-time sensor
  • Data visualization
  • Web-based analytical platform with interactive visualization
  • Less analytical re-calibration frequency

Importance:
The trends that we are implementing in our application and software development processes
are trends that are changing the world's environmental situation and raising awareness of global warming problems.

Name of the project: LUPWY- Land Use Planner Sector: Software Development Client: HEMS, Nepal

General:
The software development Team, in tight cooperation with the land planner experts, has started the research on the sustainable land use of watersheds. The aim of the research was to create software, which could be useful for the estimation of the catchment’s natural conditions and assessment of changes, on the basis of which the prediction of possible consequences can be made. The software has been named the LUPWY, The Land Use Planner.

Framework:
In the given work, the influencing factors have been considered: precipitation and temperature analysis and land cover change over the last 30 years. With the help of the developed model based on the provided data, the representation of changes in climate, land cover, and water dynamics were calculated. As a result, the software generates the characteristics of the catchment area and makes it possible to see the changing pattern of the selected factors. As an outcome, the software provides a precise calculation of surface runoffs, interception losses, and transpiration. For successful application in a new area, the model has to be localized and adopted.

 
 

 

Importance:
Land-use planning seeks to get in order and regulate land use in an efficient and ethical way. New trends require IT implementation because of the limited abilities of completely human intelligence-based planning. Time becomes an expensive asset for humankind, and for this reason technology implementation can speed up every planning relevant action.

Name of the project: Call Center

General:
Call Center Service is one of the most outsourced services in developed countries, where labor costs are high. To avoid extra labor expenses, low-cost call center outsourcing solutions on a 24/7 schedule are available in our call center service package. With skilled multilingual call center agents, we are making the company’s acceleration their global expansion facilitated and modernized.

Framework:
In our call center service package we offer services for both, inbound and outbound calls: for every sector, multilingual, on a 24/7 schedule, music on hold, queue management, call waiting, call forwarding, click-to-call, customizable outbound caller, automated tasks, call recording and monitoring, real-time & historical reporting and many other options.
The innovative idea of our call center is an Interactive Voice Response service, IVR, an automatic responder for your inbound calls, which collects and stores the call data.

 
 
 

 

Importance:
Data storage is used for future analysis in order to generate reports for the company’s insights and key customer service insights. Taking real-time feedback from customers is one of the major specialties of our agents. The data is analyzed and structured into powerful and comprehensive insights that provide companies with the conviction to optimize their customer's experience. Finally, it makes powerful insights about changes that need to be made.

Web Design projects:
One of the fields in which UIZ is an expert in Web Design. Our research team struggles to improve the web solutions that we are providing to our clients. Web developers and multimedia and design experts can be organized together to provide the best web solutions as a complete structure. UIZ web team understands that a website needs to be effective, both in features and visually. They are trained to be innovative in the new features addition and in the redesigning process, just for the one simple target - the client's satisfaction.

Our creative team is in regular touch with our clients to understand their needs and requirements, and to create a perfect blend of appearances and functionalities. UIZ research team keeps our services updated and of the highest quality, by industry standards. The improvement of the Web site features is our core idea, where we work on providing quality website appearance and web content, on the website usability, functionality, and responsiveness, and where we offer SEO services, too (Search Engine Optimization).